Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Yeadon | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Yeadon collects, uses, and safeguards your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Yeadon is a GPhC-registered online pharmacy weight loss clinic based in Yeadon, UK (GPhC No. 9012511). We are the data controller responsible for the personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other clinical data necessary for safe prescribing
• Payment details: Billing information processed securely through our payment provider
• Communication records: Emails, messages, or calls made to our pharmacy team
• Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

Your personal and health data is used to:

• Assess your suitability for weight loss treatments and issue appropriate prescriptions
• Dispense and deliver your medication — orders are typically dispatched within 1 working day once approved by our pharmacist
• Maintain accurate clinical records as required by GPhC standards
• Communicate with you about your treatment, orders, and any clinical concerns
• Process payments securely
• Comply with our legal and regulatory obligations

We process your health data on the legal basis of providing direct healthcare and, where required, with your explicit consent. General personal data is processed on the basis of contractual necessity and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand website traffic and user behaviour (e.g., Google Analytics)
• Functional cookies: Remember your preferences to personalise your experience

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. However, we may share your information with trusted third parties where necessary, including:

• Prescribing clinicians and clinical support services involved in reviewing your consultation
• Delivery and logistics providers to fulfil your medication orders
• Payment processors to handle transactions securely
• IT and platform providers who support our website and pharmacy systems
• Regulatory bodies such as the GPhC or NHS where legally required

All third parties are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. Financial records are kept for six years. After the applicable retention period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems, and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or stop processing your data in certain circumstances, or request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below. If you have concerns about how we handle your data, you have the right to raise a complaint with the relevant supervisory authority.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Yeadon
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026.